Frequently Asked Questions
Find answers to common questions about our aluminium and glass services. Can't find what you're looking for? Contact us anytime!
General Questions
Q: How long has Mistry Point been in business?
A: We have been providing quality aluminium and glass services for over 7 years across Bangladesh.
Q: What areas do you serve?
A: We provide services throughout Bangladesh. No matter where you are located, we can help you with your aluminium and glass needs.
Q: Are you available for emergency repairs?
A: Yes! We are available 24/7 for all your aluminium and glass service needs, including emergency repairs.
Q: Do you provide free consultations?
A: Absolutely! We offer free consultations and quotes. Contact us at 01941-170493 or 01773-937070 to discuss your project.
Installation Questions
Q: How long does installation take?
A: Installation time varies depending on the project size and complexity. Typically, a standard sliding or folding door installation takes 1-2 days. We'll provide a specific timeline during your consultation.
Q: Do you provide measurements before installation?
A: Yes, we provide free on-site measurements to ensure perfect fit and accurate quotes.
Q: Can you customize the size and design?
A: Absolutely! We offer fully customized solutions tailored to your specific requirements, space, and design preferences.
Q: What type of glass options are available?
A: We offer various glass options including clear, tinted, frosted, and tempered safety glass. Our team will help you choose the best option for your needs.
Materials & Quality
Q: What type of aluminium do you use?
A: We use premium Thai aluminium, known for its durability, strength, and resistance to weather conditions.
Q: Are your materials weather-resistant?
A: Yes, all our aluminium and glass products are designed to withstand Bangladesh's climate, including heavy rain and humidity.
Q: How long do your installations last?
A: With proper maintenance, our aluminium and glass installations can last 15-20 years or more.
Pricing & Payment
Q: How do you calculate costs?
A: Costs are calculated based on project size, materials chosen, complexity, and installation requirements. We provide transparent, detailed quotes with no hidden charges.
Q: Do you offer payment plans?
A: Please contact us to discuss payment options. We strive to make our services accessible and affordable.
Q: Is there a warranty on your work?
A: Yes, we stand behind our work with warranty coverage. Specific warranty terms will be discussed during your consultation.
Repair & Maintenance
Q: Do you repair products installed by other companies?
A: Yes, we provide repair services for all types of aluminium and glass installations, regardless of who installed them originally.
Q: What types of repairs do you handle?
A: We handle all types of repairs including glass replacement, door alignment, hardware replacement, seal repairs, track maintenance, and lock/handle repairs.
Q: How often should I maintain my aluminium doors?
A: We recommend basic cleaning and lubrication every 6 months to keep your doors operating smoothly. Professional maintenance once a year is ideal.
Q: Can you replace just the glass without changing the frame?
A: Yes, in most cases we can replace broken or damaged glass while keeping the existing frame intact.
Shower Enclosures
Q: What types of shower enclosures do you offer?
A: We offer frameless, semi-framed, and fully framed shower enclosures in various designs and sizes to match your bathroom style.
Q: Is the glass safe for shower enclosures?
A: Yes, we use tempered safety glass for all shower enclosures, which is much stronger than regular glass and shatters into small, less harmful pieces if broken.
Q: Can you install shower enclosures in small bathrooms?
A: Absolutely! We specialize in custom solutions for bathrooms of all sizes.
Still Have Questions?
We're here to help! Contact Mistry Point today:
📞 Call: 01941-170493 or 01773-937070
💬 WhatsApp: 01941-170493
🕐 Available: 24/7
📍 Visit: 389 Rokeya Saroni Street, BinduBitto Goli, Shwrapara, Dhaka 1216